Catrio

Frequently asked questions

Do I need an account?
You can start playing right away. Create an account with your email to back up and sync your progress across devices.
What are coins?
Coins are the in-game currency. You spend them on items like revives, extra moves, and boosters.
Can I buy items directly?
No. You buy coins, and you spend coins on items inside the game.
How do purchases work?
Coin purchases are completed through secure web checkout. Coins are added to your account only after the payment is confirmed.
Can I get a refund?
See our Refund Policy. Failed or duplicate charges are corrected; spent coins are non-refundable.
How do I get help?
Contact the support address listed on our legal pages and we will be glad to help.